Admission

We recommend purchasing advance tickets exclusively through our Ticket Shop. Otherwise, you risk being turned away at the door because your tickets are either a) no longer valid or b) were copied multiple times before sale. You can now also find an option for reselling tickets in our Ticket Shop if you’re no longer able to attend the concert. Simply select the desired event and follow the instructions.

To enter, you’ll need a ticket with a QR code—whether digital (e.g., on your phone) or printed. To avoid wait times, download your tickets from the confirmation email in advance.

Valid identification is required at the Kuppel Basel. Please bring the original copy of a valid, official ID (ID card, passport, driver’s license). Digitally stored IDs, as well as SBB season tickets and similar documents, are not valid.

The box office opens when the doors open (see event information), provided the event in question has not already sold out in advance.

Discounts and Reductions:

• If you purchased your ticket in advance at a reduced price, you must present your student ID, school ID, IV card, or AHV card at the box office.

• If you have a Kulturlegi, you’ll receive a 50% discount on tickets at the box office (only available if the event isn’t sold out).

Age Restrictions:

• As a general rule, our concerts are open to those 16 and older. Those under 16 may attend only if accompanied by a parent or legal guardian, who must be present for the entire duration of the event.

• Parties are generally open to those 18 and older (no exceptions for accompanied minors). 

Accessibility:

All event spaces at Kuppel Basel are accessible without steps. Caregivers are admitted free of charge.

House Rules/ Awareness

We’re glad you’re visiting us! Please follow our house rules and read through our Awareness Policy so that we can all have a good time together and our guests feel comfortable.

What we expect:

• Respect and courtesy toward other guests, the Kuppel staff, and the performing artists;
• Treat our facilities and furnishings with care and respect;
• Be considerate of our neighbors. The Kuppel is located in a residential neighborhood. Please keep noise to a minimum outdoors and don’t leave trash lying around.

What we will not tolerate:

• Discrimination of any kind: no racism, sexism, or anti-LGBTQ+ bias. Please also review our Awareness Policy.
• Violence and sexual harassment toward guests and the Kuppel crew.
• Vandalism in and around the building.
• Drug use and dealing.
• Prohibited items: beverage containers, food of any kind, weapons, fireworks, spray cans, markers, animals, selfie sticks, and professional camera equipment without accreditation. See also the information about the coat check.

Awareness:

The Kuppel Basel is meant to be a place we shape together and where everyone feels comfortable. Look out for yourself and others, and follow our guidelines:

MINDFULNESS
If you notice inappropriate behavior or see that someone is not doing well: Ask the person involved if they’d like help, or speak to a member of the Kuppel crew.

CONSENT AND BOUNDARIES
Ask for consent! Only a “yes” means “yes”—always respect the decisions and boundaries of others. You also have the right to change your mind at any time. If you experience or witness behavior that crosses boundaries, speak to a member of the Kuppel crew.

RESPECT
Make sure you don’t take photos or videos of anyone without asking first. Don’t assume a person’s gender identity or sexual orientation based on their appearance. We do not tolerate any discrimination based on other people’s appearance, lifestyles, or identities.

SUBSTANCE USE
Know your limits and consume in a way that allows you to be aware of and respect others’ limits. Never leave open drinks unattended—we want you to party safely!

Are you feeling uncomfortable, or have you experienced or witnessed an unpleasant situation? Come talk to our staff. We’ll listen to you and help you.
If you have feedback, questions, or a report regarding awareness, please contact info [at] kuppel-basel.ch

Other things to keep in mind:

• Please take photos with your cell phone only without flash or additional lighting, and be considerate of other guests.
• Please smoke only outdoors; this also applies to vapes and similar devices.
• Protect your hearing! Earplugs are available at the ticket counter, the coat check, and the bars.

We reserve the right to exclude individuals or groups from an event due to discriminatory behavior, violation of house rules, or being in a state of mental incapacity—even if they have official identification or a valid ticket. If you are asked to leave, you are not entitled to a refund of the admission price.

In the event of criminal acts, we reserve the right to file a police report. A flat-rate compensation fee of CHF 100.00 will be charged for any resulting inconvenience and expenses.

Cashless

At the Kuppel Basel, you pay cashless. At all bars, the coat check, and the box office, you can use all major debit and credit cards, Postcard/Twint, as well as Apple Pay and Google Pay.

Alternatively, you can exchange your cash for a cashless card with a balance of 50.– or 100.–. When you return the card, your remaining balance and deposit will be refunded.

Coat check

To ensure maximum safety and comfort for all guests, only backpacks and bags measuring up to 30x20x15 cm (roughly the size of an A4 sheet) are permitted in the Kuppel Basel.

Unfortunately, due to limited space, larger items cannot be checked at the coat check.

Lost & Found

Have you lost something? Did you accidentally take something that doesn’t belong to you? Please send us an email at info [at] kuppel-basel.ch with the date of the loss and a detailed description of the item.

We generally hold onto lost items for four weeks. After this period, we take valuables such as wallets or keys to the lost and found office and donate usable clothing.